Our Locations
Policies apply to all locations. Please book accurately; delays or errors do not alter policies.
Booking Details
Reservations require valid credit card and a non-refundable booking fee.
Weekday Bookings
Secure your booking with a $75 deposit during weekdays.
Weekend & Emergency
Saturday & emergency bookings require a $150 deposit. Deposits are non-refundable and confirm your slot. Remaining balance due at service.
Last-minute Saturday cancellations result in full charge and a permanent ban from weekend bookings.
Cancellation Policy
Less than 48 hours' notice? Expect deposit forfeiture and a 50% service charge.
Same-Day Cancellations
Same-day cancellations are charged at 100% of the remaining balance.
Cancellation Policy
No-show & cancellation policies ensure a seamless experience for all clients. Please notify us in advance.
Late Arrivals
Arrive early to enjoy your full treatment experience. Lateness may affect your appointment.
New Client Guidelines
Welcome! Please review our policies for new clients to ensure a smooth experience.
Preparation & Policies
Please follow our prep guidelines to ensure optimal results and safety.
Pregnancy & Wellness
For safety, we do not offer services during pregnancy. Please schedule accordingly.
Health & Safety Disclosure
Disclose your health history to ensure safe and effective treatments. We prioritize your well-being.
Follow-Up Care
Follow-up appointments are courtesy visits. Cancellations within 48 hours incur a $100 fee, aligned with our policies.
Virtual Skin Consults
Virtual consultations: skin analysis, product advice, and personalized skincare plans. Please review our cancellation policies.
Spa Etiquette
Please observe our spa etiquette: no phones, photography, or recording during treatments to ensure a serene environment.
Child Policy
Children under 12 cannot accompany you. Clients under 18 must be with a guardian, per our policies.
Parking Information
Parking fees are your responsibility. Ask us about discounts for nearby garages.
Final Policies
All sales are final. Cancellations within the day incur full charges. By booking, you accept our policies.